Privacy Policy

Who controls this site

This site is operated by Desert hamster (Hangzhou) Network Technology Co., Ltd. (trading as “Desert Hamster” / 沙漠仓鼠). Contact channels are listed in the legal entity statement below.

Information you provide

The site has no account system. The enquiry form sends the details you enter to our enquiry system so the sales team can reply.

Messages you send through WhatsApp are treated as ordinary business correspondence between companies. Please do not send sensitive information you are not authorised to share.

Information collected automatically

Like most websites, the hosting service records basic technical logs (such as IP address, time and browser type) to keep the site secure and stable.

We do not use advertising or analytics cookies, we do not profile visitors, and we do not sell information.

Local storage in your browser

Your enquiry list is stored in your browser’s local storage. It stays on your device, is not sent automatically, and can be removed by clearing site data.

Third-party services

WhatsApp (Meta Platforms): WhatsApp links open only when you click them. From that point the conversation is handled by WhatsApp under its own terms and privacy policy.

Our enquiry system: form submissions are processed by the service that operates our sales inbox, under our instructions.

Fonts are self-hosted on this site. No request is made to Google Fonts or other font services.

Retention and deletion

Enquiry details are retained in our enquiry system and ordinary business records for as long as needed to respond and maintain trade records. If you want a specific enquiry deleted, contact us through the channels below and we will respond within a reasonable time.

Changes to this policy

If this policy changes, we will update the date shown at the top of this page. Continued use of the site after a change means you accept the updated version.